Paul Bram Privacy & Disclaimer

PaulBram.com.au is committed to protecting our customers’ personal information. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your Web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured Web site. For example, Firefox and Internet Explorer use icons – either a padlock or a key – that appear at the bottom when the site is secured.

We will store your shipping and billing information if you create an account with us, but this information will not be used by anyone but Paul Bram and the third parties who provide services related to Paul Bram as described below in our privacy policy.

At Paul Bram, we are committed to providing excellent customer service and outstanding value in fine jewellery while respecting and protecting the privacy of our customers. To better serve you, we may collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to people you buy gifts for (e.g., birthdays), and billing and shipping information. Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Paul Bram. Our Privacy Policy is explained in more detail below.

1. What information does www.paulbram.com.au collect from our online customers?

For those who make a purchase on www.paulbram.com.au, in order to fulfill the order, we collect and store your name, address, shipping information, e-mail address, telephone number, purchase data, and billing information.

2. Does www.paulbram.com.au use “cookies”?

“Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Currently, if you place an item in a shopping basket during your visit to www.paulbram.com.au, we will create a cookie containing a unique customer number on your computer. This function enables us to store items in your shopping cart until you make a purchase. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in your inability to purchase online from us. We do not retain any individualized information as a result of our use of cookies.

3. How does www.paulbram.com.au use the individualized information that we collect?

We and the third parties who provide services related to www.paulbram.com.au will use the information referenced above to fulfill your order and provide services related to www.paulbram.com.au or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web site evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.

In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster. We also may use that information, from time to time, to contact you concerning our products, services, sales or special promotions of www.paulbram.com.au or our corporate affiliates, including Paul Bram. We try to limit those contacts to ones that might be of interest to you.

We currently send e-mails only to those www.paulbram.com.au customers who are interested in receiving information about our products and services. If you have previously received such e-mails, but no longer want to, contact us by one of the methods referenced above or by unsubscribing to an e-mail you receive from us or to the www.paulbram.com.au Newsletter, as the case may be.

Please be advised that since promotions may already be in process at the time of your request, it may take up to ten days before electronic contacts cease. As a result, you may receive mail or other solicitations from Paul Bram for a brief period of time after you make your request. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.